Effective Date: June 30, 2026

At APHRODAINTY LLC (“we,” “us,” or “our”), we are totally committed to providing our customers with premium intimate apparel, lingerie, and fashion accessories. To maintain the highest standards of health, safety, and hygiene for everyone, we adhere to strict industry regulations regarding the return of intimate garments. Because of this, we created the official AphroDainty return policy to clearly outline how we handle order issues.

By making a purchase on www.aphrodainty.us, you acknowledge that you have read and agreed to the following terms regarding returns, replacements, and refunds.

 

  1. The Core AphroDainty Return Policy: All Sales Are Final

Due to the highly personal nature of intimate apparel, and to strictly comply with health and sanitary regulations, we do not accept returns, exchanges, or refunds for items once they reach your delivery address. For the protection of our customers and to ensure the hygiene integrity of our inventory, we cannot restock or resell garments once they leave our controlled fulfillment environment. Because of this, all sales are final. The only exception to this rule is if you receive an item that is materially defective or damaged upon arrival.

 

  1. Defective, Damaged, or Incorrect Items

We pride ourselves on the quality of our boutique collections. If you receive an item that is materially defective, damaged during transit, or if we accidentally sent you the wrong item, we will happily provide a replacement or a refund as long as you meet these guidelines:

  • 14-Day Notification Window: You must notify our support team at [email protected] within fourteen (14) calendar days of the delivery date recorded by the courier.
  • Unworn Condition: Any item you report as defective must be in its original, unworn condition with all original tags and protective hygiene liners (if applicable) fully intact.
  • Proof of Issue: To initiate a claim, please email us with:
  • Your full name and Order Number.
  • A clear description of the defect or damage.
  • High-resolution photographs showing the specific area of concern and the original packaging.

 

  1. Sizing and Fit

As a boutique retailer, we provide detailed sizing charts to help you make an informed purchase. Please review these charts carefully before you order. Since we cannot accept returns for intimate apparel due to incorrect sizing, we highly encourage you to contact our support team if you have any questions regarding fit before you check out.

 

  1. Claim Resolution and RMA Requests

In most cases, if our Quality Control team verifies and approves a defect claim based on your photographic evidence, we will immediately process a replacement or refund without making you mail the defective item back.

However, we do reserve the right to require a physical return of the item for further inspection before we grant a resolution. If we need you to physically return the item:

  • We will issue you a Return Merchandise Authorization (RMA) Number and specific return shipping instructions.
  • You must return the item in its original packaging, including all tags, inserts, and accessories.
  • We will reject and dispose of any returns sent to our facility without an authorized RMA number, and we will not issue a refund for those unauthorized returns.

 

  1. Refund and Replacement Processing

When we approve your claim:

  • Approval: We will ship a replacement unit or process a refund directly to your original payment method.
  • Timeline: Please allow 5 to 10 business days for your financial institution (like PayPal, or your personal bank) to post the refund to your account.
  • Non-Refundable Fees: Please note that original shipping costs are non-refundable, so we will deduct them from any final refund amount.

 

  1. Order Cancellations

As mentioned in our Shipping Policy, we use highly automated fulfillment systems to ensure rapid dispatch (typically within 24 hours). As a result, the window for canceling or modifying an order is usually less than 60 minutes.

To request a cancellation, email [email protected] immediately with “URGENT CANCELLATION” and your Order Number in the subject line.

Once an order enters the fulfillment or shipping phase, we can no longer guarantee changes, and our “All Sales Final” policy applies the moment it arrives at your door.

 

  1. Contact Information

Whenever you have questions regarding your order or need to submit a defect claim, please reach out to our dedicated support team:

  • Support Email: [email protected]
  • Mailing Address: APHRODAINTY LLC, 1021 E Lincolnway, Unit #880, Cheyenne, WY, 82001

APHRODAINTY LLC reserves the right to refuse a refund or replacement if the reported item shows signs of wear, laundering, intentional damage, or if we deem the claim disingenuous.

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